1. The Expedition Company and Contract

VRTW Moto Expeditions (“Expedition(s)”) are coordinated by:

Steve Hotson, Lincoln, UK | Dave O’Byrne, Copenhagen, Denmark. (“VRTW”/”We”/”Us”).

VRTW coordinate logistics and provide advisory services for worldwide motorcycle expeditions, including; advice and organising travel permits, and liaising with overseas agents, to complete motorbike travel permit applications, route advice including GPS waypoints, accommodation contacts and recommendations, advice and information for obtaining third party insurances, advice and information for motorcycle preparation, travel information, currency planning and overseas payment information, in-country contacts, organising and liaising with third party specialist travel guides, to provide recommended adventure travel routes, and specialist motorcycle expedition services.

We may also co-ordinate with tour guides and agents on the clients behalf, to organise accommodation, transport or travel services.

Where VRTW offer a ‘ride with’ service, it will be on an informal basis, whereby participants can opt to travel with VRTW, who may offer travel information and recommendations, but the participants are still free at all times to make their own decisions and payment arrangements for actual travel costs. Participants are responsible for ensuring their own safety, reservation arrangements, and payments for any third party services enlisted.

The Participant(s) is/are the person(s) named on the VRTW Booking Form (“Participant(s)”/”You”).

Any variation of the terms of this contact is only valid if done in writing and signed by Us and You. The contract and all matters arising from the contract are subject to EU Law and the exclusive jurisdiction of the EU Courts. In the event that any of the provisions of this contract shall be determined by any Court to be invalid, unlawful or unenforceable to any extent, then such provision shall to that extent be severed from the remaining provisions of this contract, which shall continue to be valid and enforceable.

“Force Majeure” is defined as any situation beyond the control of VRTW which can be, but is not limited to, natural disaster, nuclear disaster, adverse weather or road conditions, landslides, avalanches, fires, flooding, hurricanes, tornadoes, disease, bureaucratic obstacles, political disruption, industrial disputes, civil unrest, war, threat of war, outbreak of war, terrorist activity, changes in schedules by ferry companies, airlines, local or international bus or train/rail operators, or any of their agents.

2. Bookings, Deposits and Payments

A) Payments are to be made payable to VRTW by TransferWise or by SWIFT / IBAN bank transfer. We will supply you with the bank transfer details.

B) For all Expeditions, a deposit of 20% is required per Participant. A deposit of EUR 20% is required per Rider/bike, and a deposit of 20% per Pillion passenger.

C) Deposits are payable at the time of booking, and are non-refundable should you withdraw from the Expedition, for any reason.

D) For all Expeditions, the remaining balance (80%) is payable no later than 90 days before departure (3 months + any extra days). Please see individual expedition schedules for the dates.

E) Should the Participant(s) balance of expedition costs not be paid by the due date We shall cancel the Participant(s) reservation. In such a situation the deposit will not be refundable.

F) Should the Participant(s) book an Expedition less than three months before the planned departure date, the full amount is due immediately upon booking (20% deposit + 80% balance).

We reserve the right to decline any booking at our discretion. You are required to sign a completed booking form, release and waiver form. Once these documents have been received and your Deposit has been banked, a legally-binding contract has been made, between VRTW and You.

3. Taxes and Surcharges

There may be instances where circumstances beyond Our control dictate an increase in the cost, (such as currency fluctuations or Government action affecting transportation costs, dues, taxes, embarkation or disembarkation fees etc).

We will not pass on any increase less than 2% of the Participant(s) Expedition price, thereafter any further increase will be passed on to the Participant(s). If there is an increase of more than 10% of the Expedition price, the Participant(s) will be entitled to cancel and receive a full refund. We will not apply a surcharge less than 4 weeks prior to departure.

4. Pricing Policy

Included in the Expedition cost, are the items specifically listed and notified to Participant(s) in expedition-specific documentation, only. Unless noted on your booking contract, the following items are NOT included in the price, and are an additional cost to the Participant(s):

A) Personal documentation (e.g. visas, passport), vaccinations, personal taxes, local registration fees, any personal imigration fees.

B) Personal spending money, meals (except where stated), tips, snacks, drinks, alcohol, optional excursions, or other extras. Entrance Fees to attractions, museums and parks (except where stated).

C) One-way or return airline passenger flights to get to the start and/or from the finish point, for each Expedition.

D) Pre & post Expedition costs - Any travel, overnight, food, recreation or hotel costs before the start point, or after end point, or to/from the sea freight point in Europe, or to/from any European briefing meetings.

E) Personal travel, accident and medical insurance, third party motorcycle insurance cover, European and international breakdown cover.

F) Fuel, motorcycle services, motorcycle repair, motorcycle repatriation, motorcycle documentation, spare parts, toll road fees, traffic, speeding or parking fines, or ferry services.

G) Any costs incurred to third parties, e.g. local mechanics, interpreters, or agents directly arranged by Participant(s).

H) Motorbike Shipping to alternative destinations - other than the European logistics location.

I) Any storage charges after your motorbike is returned to Europe.

J) Freight of your motorcycle to onward destinations should you not complete the Expedition and VRTW has to organize freight of your motorcycle from a destination, which is not the stated official finish point of the Expedition.

Any other item not specifically noted on your booking documentation as included in the price.

5. Acceptance of Risk

Your booking is accepted on the understanding that:

A) Participant(s) acknowledge that the fun and excitement of adventure motorbike travel carries inherent risks, such as riding through lesser-developed countries, on undeveloped roads, and undertaking activities beyond the levels of safety, which are perceived as normal, both at home or at work, and that these inherent risks contribute to the enjoyment of the Expedition.

B) Participant(s) are aware that in addition to the usual dangers and risks inherent in travel, Expedition riding has certain additional dangers and risks, some of which may include: weather extremes subject to sudden unexpected change, physical exertion for which you may not be prepared, remoteness from medical services, evacuation difficulties if you are injured or disabled, and unpaved road surfaces.

C) Participant(s) acknowledge that the nature of travelling overland on a motorcycle adventure, requires Participants who are open minded, adaptable, and who can be relied on to be team players, also with a sense of humour in challenging times. You must be flexible and allow for alternatives, some of which may include having to take a different road/route, or a change in accommodation, or not arriving at the day’s final destination, or the schedule being delayed in order to assist another member of the group, who may be experiencing difficulty.

D) Participant(s) understand that itineraries, amenities, schedules, methods of transport, or routes may be subject to alteration without prior notice, due to local circumstances or events, such as events emanating from political unrest or disputes, strikes, entry or border difficulties, mechanical breakdown, flight cancellations, sickness, climate and/or other unforeseeable circumstances.

E) Participant(s) booking an Expedition implicitly accept and acknowledge that parts of Eastern Europe and The Far East are underdeveloped in relation to roads, municipal infrastructure, and tourist infrastructure. On a particular day, the Expedition may experience delays along the route, better or worse than expected riding conditions, and arrive at the destination later or sooner than planned. It is therefore important for riders to be flexible and accommodating, as long distance journeys are, by their very nature, unpredictable, and can require modification or adjustments, along the way.

F) Participant(s) acknowledge that in some regions, attitudes to safety differ from the western world. Safety equipment may not be provided, seat belt regulations or minimum standards of driving safety may not be enforced. Participant(s) must therefore accept the ramifications and consequences of different attitudes, cultures, and ways of life, which may infringe on your own perception of safety.

G) Participant(s), along with their motorcycle, equipment, belongings, baggage, documentation, and other property, travel entirely at their own risk. Participant(s) acknowledge that participating in an Expedition means exposing yourself to certain risks, including, but not limited to, the hazards of riding your own motorcycle, the forces of nature, crime, of travelling at altitude through mountainous terrain, and the fact that some of the areas through which you will travel will have limited medical facilities. Participant(s) must therefore ensure they have relevant insurance cover for this type of Expedition.

6. The Participant(s) Responsibilities

A) It is Your responsibility to read and understand the most recent version of our Terms and Conditions on our website before joining a VRTW Expedition.

B) It is Your responsibility to ensure that VRTW are in possession of your most recent and current contact details, such as email address, phone numbers, Skype name, and other contact channels.

C) You are responsible for obtaining relevant medical advice and vaccinations, and making all other necessary arrangements, including compliance with visa requirements. We accept no responsibility whatsoever in the event that these matters are not dealt with, in full, and prior to departure.

D) It is Your responsibility to ensure that You seek professional medical and dental advice before travelling, and take all necessary health precautions and preventative measures.

E) You must inform VRTW of any medical, physical, psychological, allergic, dietary or other condition which may affect the services provided on the Expedition, or the safety of other expedition participants.

F) During the Expedition, Participant(s) must have the following documents in their possession. All documents must be valid, current, and officially recognized, both for the Participant(s) and their vehicle:

Entry visas as required.

Vaccination certificates (where appropriate).

Personal Identity Card from your home country.

Passport valid for six months after the end date of the Expedition, with 10 blank pages for stamps. Spare passport photos of you, the rider.

Online codes and passwords - just in case.

Driving Licence from your country of residence.

IDP - International Driving Permit.

Motorcycle registration documents. Ownership / registered keeper document.

Motorcycle insurance documents, including 3rd party, Fire and Theft (international coverage).

Breakdown / recovery insurance documents, Europe-wide.

Motorcycle service / maintenance approval documents.

Motorcycle Road Tax document, up to date.

For European touring, You should arrange insurance for breakdown recovery and/or repatriation of your vehicle.

For European touring, as a UK citizen you must, if eligible, obtain the new European Health Insurance Card (replaces the old E111).

Personal travel insurance, valid for international motorcycle travel, and covering personal accident, medical expenses, repatriation, loss and damage to personal effects. If You do not have suitable travel insurance, you will not be allowed to join the Expedition.

G) It is your responsibility to ensure that your name appears on your Visa applications and other documents, in exactly the same way as it is displayed in your Passport. You will be responsible for any extra costs incurred, in the event that you have not written your name exactly as it appears in your passport.

H) You must provide your own motorcycle and rider equipment, which is suitable for the Expedition. You are solely responsible for the condition of the motorcycle, your helmet and rider equipment, and ensuring that it is safe for use. Your motorcycle must be in good, road-legal condition. In the event of a mechanical failure, all additional costs associated with the repair of the motorcycle are the responsibility of the Participant(s).

I) Participant(s) are responsible for their safety and their own motorcycle, including its use, how they ride it, and conforming to local laws, speed limits and regulations. A helmet must be worn at all times while riding, with no exceptions.

J) Participant(s) are also responsible for any pillion passengers being carried. A road traffic accident that occurs to Participant(s) causing personal injury or death will never be the responsibility of VRTW or any support guide who may accompany the group, unless we are shown to have been legally negligent. Neither VRTW, it’s employees or agents are responsible for the Participant(s) safety, and are not liable for any occurrence in connection with the Participant(s) activity on the Expedition, which may result in injury, death or other damage to the Participant(s) or their property.

K) In booking an Expedition, You are responsible for making yourself aware through your home country’s Foreign Office, State department warnings, advisers and other sources available to You, in regard to the safety of the countries and areas in which You will be travelling, as a citizen of your home country, and to make your own decisions, accordingly.

L) You must abide by all local laws and customs of the countries visited, including, but not limited to, condition of Your motorcycle, traffic regulations, Your ability to ride the motorcycle, and all other laws, motorcycle clothing and equipment. In the event that You are stopped or detained by the local authorities, the consequence of this remains Your responsibility. If You commit an illegal act We shall cease to have any responsibility to you, or for You.

M) By signing the booking form, Participant(s) agree to accept the authority and decisions of any support guide accompanying the group during the Expedition. If, in the opinion of any support guide, your health, actions, or conduct appears to endanger the safety or wellbeing of the group, or the progress of the Expedition, You may be excluded from the whole, or part, of the Expedition.

N) We will not be able to provide assistance to You to the detriment of the other Participants of the Expedition. You may rejoin the Expedition at any time, provided You are fit to do so. Should a Participant leave an Expedition prior to the end, for whatever reason, no refund will be made.

O) Your pre- and post-expedition flights. It is Your own responsibility to purchase Your own flights to and from the Start and Finish of the Expedition. We recommend that you wait with purchasing your flights until you have paid the Deposit, and your Visa paperwork is underway, or approved.

7. VRTW Responsibilities

A) VRTW are responsible for ensuring that the Expedition services booked will be organised as described in booking documents provided to You. We will use our reasonable skill and care. If you wish to make a claim against us, you must show that reasonable skill and care has not been used.

In all instances, VRTW liability will be limited to the amount paid by The Participant to VRTW. In countries where the standards of safety, road use, driving, hygiene, health, and quality of overnight accommodation can be significantly lower than in your own country, reasonable skill and care is to be determined by what is normal for local standards and customs, and in accordance with any applicable local regulations.

B) The itineraries and other details set out on the VRTW website, and in any documents supplied to you, are provided in good faith. Any advice that We provide to You on matters such as permits, visas, vaccinations, climate, clothing, baggage, special equipment, etc. is given in good faith but without any responsibility on the part of VRTW.

The running times are estimates only, and We will not be liable for any loss (howsoever caused) arising from the delay, or failure to operate services, in accordance with estimated timings. If any additional expenses are incurred by the Participant(s) through delays, accidents or disruption in planned itineraries, because of Force Majeure, or are considered advisable by Us or any support guide, then these are borne by the Participant(s). The Participant(s) accept that Force Majeure may prevent VRTW or recommended agents from supplying the Expedition as described.

We will make every effort to ensure that proper arrangements have been made for all Expeditions, and that the suppliers of the services which You will enjoy during your Expedition, are efficient and reputable. We cannot be responsible for some services not working due to maintenance requirements or adverse weather conditions, or for hotel services which are cancelled, due to low client numbers in the hotel.

C) We accept responsibility for any deficiencies in the services We are contractually obliged to provide. We shall not be responsible for any incidents, injury or illness caused by activities engaged in, which are outside the scope of the Expedition itinerary. You, your family members, legal representatives, heirs, successors and assigns agree to release VRTW, its owners, officers, employees, suppliers, contractors and affiliates, from any and all legal claims, debts, actions and liability which may arise, directly or indirectly, from your participation in any or all aspects of the expeditions offered.

D) Our liability is limited to any damage caused to the Participant(s) by Our failure to perform the contract, or the improper performance of the contract, unless the failure or improper performance is due neither to Our fault nor the fault of another supplier of services, because it is the fault of the Participant(s), or a third party unconnected with the provision of the services contracted for, or was due to unusual or unforeseeable circumstances, which could not have been avoided, even if all due care had been exercised.

E) Where VRTW is found to be liable for damages in respect of its failure to carry out the contract, the maximum amount of such damages will be limited to the price paid for our services.

8. If We cancel or change an Expedition

A) We reserve the right, in any circumstances, to cancel Your booking.

For the European Expeditions; We will provide You with a minimum of eight weeks notice (except in circumstances beyond Our control) and a full refund of all monies paid. For the China, USA & World Expeditions We will provide You with a minimum of twelve weeks notice (except in circumstances beyond Our control) and a full refund of all monies paid to VRTW.

However, should the acceptable minimum number of places on the Expedition not be reached We will offer You the following alternatives:

transfer onto an alternative Expedition (which may involve an additional payment or refund).

or, continue on the original Expedition, upon payment of a supplement.

or, a full refund of all monies paid.

B) As arrangements for the Expedition are made months in advance, changes are sometimes unavoidable. From time to time We, or our agents, may have to make minor changes to the Expedition, of which We are not obliged to inform You prior to departure. In the rare circumstances where We need to make a significant change We will notify You as soon as reasonably possible prior to departure.

“Significant” changes for the European tours & Expeditions are considered to be not visiting one or more of the main cities or highlights listed in the itinerary, and all other changes are defined as minor changes. “Significant” changes for the China and North American Expeditions are considered to be not visiting one or more of the countries listed in the itinerary, and all other changes are defined as minor changes. In the event of a significant change, You have the following options:

where there is a significant change, you continue the Expedition as per the new details/itinerary,

transfer to an alternative available Expedition (which may involve an additional payment / refund).

If the Expedition is cancelled, VRTW will not be liable for additional costs or losses incurred by the Participant(s) due to the cancellation of the Expedition. This includes, but is not limited to, the cost of prepaid airline tickets, hotel reservations, motorcycle preparation, equipment purchase, vehicle rental, or other pre-expedition costs.

We advice that you take out comprehensive travel insurance, to cover travel and financial risks, from the time you make your expedition booking.

9. If You cancel an Expedition

For European Expeditions

Irrespective of the time period before the expedition, there is no refund of your deposit - your deposit is non-refundable.

More than 30 days but less than 90 days Notice - refund of 50% of the balancing payment - your deposit is non-refundable.

Notice of 30 days or less - no refund due.

For China, Asia, North America & World Expeditions

Irrespective of the time period before the expedition, there is no refund of your deposit - your deposit is non-refundable.

More than three months but less than six months notice - refund of 50% of the balancing payment - your deposit is non-refundable.

Notice of three months or less - no refund due.

Notice of intended cancellation by You, must be made in writing.

10. In circumstances where the participant is refused the right to travel by any government or border restrictions

If the situation is as a result of Your failure or documentation, border immigration restrictions, or Force Majeure there will be no refund of fees.

Once the expedition is underway, if failure to progress and fulfill the expedition is as a result of Our or our agents failure to provide certain contracted services, we will refund up to 50% of the expedition fees paid to VRTW.

If the failure to be granted travel is as a result of Force Majeure we may offer certain alternative travel arrangements, up to a maximum of 50% of the VRTW fees, at our discretion.

Participants should be aware that a travel Visa does not guarantee them entry into any Country and that border immigration always reserve the right to decline entry. In such exceptional circumstances, whilst we accept no liability for any Force Majeure, we would endeavour to offer assistance to enable the participant to complete an alternative route.

11. Alcohol and Narcotic substances

VRTW has a strict zero-tolerance for narcotics and narcotic-related incidents, while you are participating on a VRTW Expedition. Being under the influence of narcotics puts both you and the group under an unacceptable and unnecessary risk, both physically, mentally and legally.

Neither the group, The Company, nor it’s partners will accept responsibility for your contravention of local laws, in any country. This is enforced to protect the other members of the group from prosecution, as well as the guides, the team, The Company, it’s agents, it’s reputation, and it’s local partners.

Consumption of illegal narcotics in any form, will immediately render your participation in the expedition null and void, with no possibility for a refund. Repatriation of yourself and your vehicle will become your own responsibility, as will any legal entanglements and proceedings You incur with local authorities.

Alcohol - If you want to enjoy one or two beers or glasses of wine in moderation in the evenings after a great day’s riding, that is entirely at your own discretion. However, if you consume too much alcohol on the night before a riding day, and have to take some extra hours at the hotel in the morning to recover, then it is your own responsibility to catch up with the rest of the group, the following day.

VRTW encourages drinking responsibly when You are not riding, and will take steps to ensure that you do not have alcohol or narcotics in your system on riding days. When participating in one of our expeditions, You accept that tour leaders have the right to demand that You agree to a breathalyser and/or drug test before riding. If You test positive, tour leaders have the right to exclude you from driving with the tour group to ensure Your own safety, and the safety of others. In such case, arrangements will be made in relation to a location that you can rejoin the group at a later date.

Furthermore, we don’t tolerate drinking alcohol at lunchtime on riding days, or AT ANY TIME when you will be riding motorcycles in or with the group, or otherwise. All other off-bike and after-bike times and rest days are fine, once your actions don’t endanger the other members of the group, or it’s staff or partners.

12. Transfer of Booking

If the Participant(s) are prevented from travelling for any reason, the expedition services are non-transferable. We advice that you take out comprehensive travel insurance to cover travel and financial risks, from the time you make your expedition booking.

13. Expedition Motorcycle Maintenance & Assistance

In the event of any incident, or difficulties with your motorcycle, Guides can assist to move motorcycle and rider to the closest suitable safe location, from where you can assess and take appropriate action. Any further procedures and local services, repatriation of motorcycle or rider, are at Your own expense.

All participants should be able to perform all basic day-to-day motorcycle checks and maintenance themselves, and locate a suitable service stop, for routine brake, oils and filter change. (These items can be carried in the support vehicle at our discretion).

Within China, the Chinese support vehicle may be used at the Chinese expedition leaders discretion, to provide emergency assistance and onward travel to the nearest Suitable Destination, from where you can arrange further assistance.

All costs incurred to third parties (e.g. local mechanics, spare/replacement parts, or shipping agents, as well as repatriation of motorcycles) are payable by individual participants.

Please note, that due to certain schedule restraints for entering and traveling within China, if any participant experiences an incident resulting in significant delay, it may in certain circumstances be necessary for you to make your own onward or return travel arrangements. We will, of course, assist riders with any onward travel arrangements, wherever possible.

Participants should be aware that these types of expeditions do carry certain risks, which could lead to circumstances where you would need to arrange your own repatriation, for yourself and your motorcycle.

We suggest that you factor for this, and make an allowance in your reserve travel budgets, should the need arise. We suggest you have an emergency contingency budget of at least €5,000 in available funds.

14. Personal Data Protection

Your Data protection while on the road

It is each rider’s own responsibility to maintain and update their Antivirus software on their own laptop and devices, and to protect their own connections, when logging onto unknown or untrusted public Wifi networks, such as at hotels, airports, restaurants, bars, etc. VRTW recommend using F-Secure Freedome VPN (Virtual Private Network) to protect your online connections, when using untrusted public networks.

Information gathering and usage

When you register for a VRTW Expedition, we ask for information such as your name, email address, billing address, passport information, driver’s licence information, credit card information, and contact details.

VRTW uses collected information for the following general purposes: products and services provision, billing, identification and authentication, service improvement, contact, and research.

VRTW collects the e-mail addresses of those who communicate with us via e-mail, aggregate information on what website pages users access or visit, and information volunteered by the user, such as survey information, newsletter subscriptions and/or expedition inquiries and registrations.

The information we collect is used to improve the quality of our services, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

A) If it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.

B) We transfer information about you if VRTW is acquired by or merged with another company. In this event, VRTW will notify you before information about you is transferred and becomes subject to a different privacy policy.

Storage of your Data

VRTW uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the VRTW Website. Although VRTW owns the code, databases, and all rights to the VRTW platform, you retain all rights to your data.

Changes to this policy

VRTW may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your VRTW account or by placing a prominent notice on our website.

15. Intellectual property rights

While you are using our Expedition Services, you may use the Information, Routes, Rider Notes, Photographs and Materials only for your own personal use, and solely, as necessary in relation to our Services. You may not offer to promote, sell, book or engage in competing commercial rides, based on information and Intellectual Property that you have derived from any VRTW Expeditions or Ride Products.

“VRTW Materials" include any routes, concepts, GPS data, other data, materials, photographs, logos, content and printed and electronic documentation (including any route specifications and guide information) developed and provided by us or our partners to you, either sent by email, text message, Facebook, other social media, or transmitted verbally, by phone, Skype, Whatsapp, or downloaded from the VRTW Website.

Expedition Photographs. VRTW agree to allow private riders to use VRTW photographs on all or any social media platforms, solely for the purposes of private demonstration, to friends and family.

You agree to grant VRTW the absolute and irrevocable right and unrestricted license to use any photographs that you have taken or may taken while on a VRTW Expedition, or in which you may be included with others during the Expedition.

You grant VRTW licence to use, reuse, publish, and republish the photographs in whole or in part, individually or in connection with other material, in any and all media now or hereafter known, including the internet, and for any purpose whatsoever, specifically including marketing and advertising, press promotion, commercial trade, illustration, editorial, art, without restriction as to alteration. Also, to use or accredit your name in connection with any usage cases.

You hereby release and discharge VRTW from any and all claims and demands that may arise out of or in connection with the use of the photographs.

16. Non-Competition Clause

You may not resell VRTW Expeditions, Tours or rides as your own, and you may not ‘modify’ or otherwise customise VRTW Expedition Products with the intent of marketing them to your own customers, whether existing or future customers, as a ‘different’ product. You may not, and may not attempt to, directly or indirectly:

A) transfer, sublicense, inform, sell, assign, loan, lease, rent, distribute or grant rights in the VRTW Services or Materials to any person or entity;

B) remove, obscure, or alter any part of our logo, tagline, trade marks, or other "intellectual property" appearing on or contained within the Services or on any VRTW Materials;

C) modify, copy, tamper with or otherwise create derivative works of any route or expedition information, included in the VRTW Materials;

D) reverse engineer, disassemble, or decompile the Routes, Materials or VRTW Services, or apply any other process or procedure to derive the source code of any GPS or Google Maps routes included in the VRTW Materials or as part of the Services.

Instances of plagiarism and theft of VRTW Intellectual Property will be subject to fines and prosecuted subject to English Law and the exclusive jurisdiction of the English Courts.

You also agree:

A) not to copy or use any part of our Services in contravention of the provisions of our User Agreement; and

B) not to disclose, access without authority, interfere with, damage or disrupt:

(i) any part of our Services;

(ii) any routes, equipment or network on which the VRTW concept is based;

(iii) any marketing channels / networks owned or used by VRTW in the provision of our Services;

(iv) any contacts, partners, suppliers, competitors, or any third party.

17. Complaints

If You wish to lodge a complaint to VRTW, You must make the complaint in writing within 30 days of the Expedition finish date. Contact VRTW by email to get your nearest postal address. Failure to lodge your complaint within the timeframe may reduce or extinguish your legal rights. VRTW reserve the right to dismiss any complaint that is not lodged within the timeframe specified.